Overview

Scott’s Pool Service (“we,” “us,” or “our”) operates scottspoolservice.com. This Privacy Policy explains what information we collect when you visit this site or contact us, how we use that information, and your choices regarding it. We keep this simple because we’re a small local business — we’re not in the business of collecting or selling your data.

Information We Collect

Information You Provide Directly

When you contact us through our website contact form, by phone, or by email, you may provide:

• Your name
• Your email address
• Your phone number
• Your service address
• Information about your pool or service needs

We use this information solely to respond to your inquiry and, if you become a customer, to provide and communicate about pool services. We do not sell, rent, or share this information with third parties for marketing purposes.

Information Collected Automatically

When you visit scottspoolservice.com, standard web server logs and analytics tools may automatically collect:

• Your IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website (where you came from)
• Device type and operating system

This information is used in aggregate to understand how our website is being used and to improve the site. It is not linked to personally identifiable information unless you have also submitted a contact form.

Cookies

Our website may use cookies — small text files stored on your device — for basic site functionality and analytics. We do not use cookies to track you across other websites or to serve targeted advertising. You can disable cookies in your browser settings, though some site features may not function correctly without them.

Quiz Responses

This site includes interactive pool service diagnostic quizzes. Quiz responses may be collected to route you to the appropriate service recommendation and, if you provide contact information during the quiz, to follow up on your service inquiry. Quiz response data is used for service routing and internal improvement purposes only.

How We Use Your Information

Information collected through this site is used to:

• Respond to service inquiries and contact form submissions
• Schedule and coordinate pool service visits
• Communicate about your pool service, equipment, or water chemistry
• Improve the website and understand how visitors use it
• Comply with legal obligations if required

We do not use your information to send unsolicited marketing emails, sell advertising, or share data with third-party marketing platforms.

Third-Party Services

Our website may use third-party tools for analytics, contact form processing, or quiz functionality. These services may collect data subject to their own privacy policies. Common third-party services used by sites like ours include Google Analytics, form processing tools, and hosting infrastructure providers. We select tools that handle data responsibly and do not authorize these providers to use your data for their own marketing purposes.

This site may contain links to external websites — including resources we reference in our pool service content. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party site you visit.

Data Retention

We retain contact and service information for as long as it is reasonably necessary to provide services, respond to inquiries, and maintain records for business purposes. If you request that we delete your information, we will do so to the extent practicable and not required to be retained by law.

Your Choices

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal retention requirements
• Opt out of any future communications from us

To exercise any of these options, contact us directly using the information below.

Children’s Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through this site, please contact us and we will remove it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the date at the top of this page. Continued use of this website after a policy update constitutes acceptance of the revised policy. If we make material changes, we’ll make reasonable efforts to notify active customers.

Contact

Questions about this Privacy Policy or how we handle your information? Reach out directly.

Related: Terms of Service · Contact Us